I confess: I am hooked, and was - almost from the beginning. Recruited by Linda Burger, CEO of Jewish Family Service in Houston, to develop an online Guide to Disability Services, I embarked on a journey that has been life-changing. I had no background in what, at the time, was euphemistically referred to as "special needs." I had neither training nor personal experience in the field. Yet, intrigued by the challenge, I agreed to take on the job.